Question 1

What's the difference between SaaS and source code options?

Accepted Answer

The SaaS version (coming soon) is fully managed by us. The source code option is available now and lets you deploy on your own infrastructure with full customization control.

Question 2

Can I switch from SaaS to self-hosted later?

Accepted Answer

Yes. Once the SaaS version is live, you can transition to a self-hosted setup, and we can help with migration and deployment.

Question 3

Is there a setup wizard?

Accepted Answer

Yes! SimpleHR includes a setup wizard that guides you through initial configuration, including department setup, employee import, and basic settings. Most businesses complete setup in under 30 minutes.

Question 4

Can I customize which modules are enabled?

Accepted Answer

Absolutely! SimpleHR allows you to enable or disable modules as needed. Start with core features and add more as your business grows.

Question 5

Do you support multiple languages?

Accepted Answer

Yes, SimpleHR includes multi-language support. You can configure the default language for your organization, and individual users can set their preferred language.

Question 6

When will the SaaS version launch?

Accepted Answer

SimpleHR SaaS is currently in development. Join the waitlist and we'll notify you as soon as it's available.

Question 7

Is the self-hosted source code available now?

Accepted Answer

Yes. You can get licensed source code now through our service packages, with optional deployment and customization support.

Question 8

What will the pricing be?

Accepted Answer

Current service tiers are Starter ($49), Standard ($149), and Advanced ($299). SaaS pricing will be announced separately at launch.

Question 9

Can I integrate with other tools?

Accepted Answer

Yes. Self-hosted deployments can be customized for integrations via API and custom workflows based on your requirements.

Question 10

How do I import my existing employee data?

Accepted Answer

SimpleHR supports CSV import for bulk employee creation. You can download a template, fill in your data, and upload it through the employee management interface.

Question 11

What databases are supported?

Accepted Answer

For SaaS plans, we use PostgreSQL. For self-hosted deployments, you can use PostgreSQL (recommended) or SQLite for smaller installations.

Question 12

Is my data secure?

Accepted Answer

We use industry-standard encryption for data at rest and in transit. Our infrastructure is hosted on secure cloud providers with regular security audits. We're compliant with data protection regulations.

Question 13

Do you offer two-factor authentication?

Accepted Answer

Yes! SimpleHR includes email-based 2FA with 6-digit verification codes. It can be enabled globally by admins or per-user. Codes expire after 10 minutes for security.

Question 14

Can I export my data?

Accepted Answer

Yes, you can export employee data, reports, and documents at any time in CSV or PDF format. For self-hosted customers, you have direct database access for complete data portability.

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